This Privacy Policy outlines how we collect, use, store, and protect your personal information when you purchase or interact with our retro projector products through online channels operated by our authorized partners. We comply with global privacy regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Personal Information Protection and Electronic Documents Act (PIPEDA) to ensure your data is handled responsibly.​

1. Information We Collect​

We only collect personal information necessary for providing our services:​

  • Transaction Data: Name, email address, shipping address, payment details, and order history (collected during purchase to process orders and deliver products).​
  • Device Information: IP address, browser type, and device specifications (automatically collected when accessing our online listings to optimize user experience).​
  • Voluntary Data: Communication records from customer inquiries and feedback (used to improve support services).​
  • Cookie Data: Essential cookies for shopping cart functionality and non-essential cookies for marketing analytics (see Section 6 for details).​

2. How We Use Your Information​

Your personal data is used for specific, legitimate purposes:​

  • Order Fulfillment: Processing payments, arranging shipping, and providing order updates (required for contractual obligations).​
  • Customer Support: Responding to inquiries, troubleshooting issues, and offering after-sales services (based on legitimate business interests).​
  • Marketing Communications: Sending promotional content about retro projector accessories or vintage-themed campaigns (only with your explicit consent, which you can withdraw anytime).​
  • Product Improvement: Analyzing anonymized usage data to enhance projector features and user experience (data is de-identified to protect privacy).​

3. Third-Party Data Sharing​

We may share your information with:​

  • Payment Processors: Securely processing transactions (e.g., credit card companies) – they are prohibited from using data for other purposes.​
  • Logistics Partners: Delivering products and providing tracking updates (only receive necessary shipping details).​
  • E-Commerce Platforms: Amazon, eBay, etc., where listings are hosted, in compliance with their privacy policies.​
  • Service Providers: IT support and analytics services (bound by confidentiality agreements).​

No personal data is sold to third parties for advertising purposes without your explicit opt-in consent.​

4. Data Security & Retention​

  • Security Measures: We use encryption, secure server storage, and access controls to protect against unauthorized access or data breaches.​
  • Retention Period:​
  • Transaction and payment data: Retained for 6 years to comply with tax and audit requirements.​
  • Customer support records: Retained for 2 years after last interaction.​
  • Anonymized usage data: Retained indefinitely for product development.​
  • Data Destruction: Personal information is securely deleted or anonymized once retention periods expire.​

5. Your Rights​

You have the following rights regarding your personal data:​

  • Access & Correction: Request copies of your data or update inaccurate information via our support team.​
  • Erasure: Request deletion of your data if no longer needed for original purposes (subject to legal exceptions).​
  • Opt-Out: Withdraw consent for marketing communications by clicking “unsubscribe” in emails.​
  • Data Portability: Request your data in a structured, machine-readable format to transfer to another service provider.​

To exercise these rights, contact us at privacy@retroprojector.com with your order number and request details.​

6. Cookie Policy​

  • Essential Cookies: Enabled automatically to support shopping cart functionality and secure login (cannot be disabled).​
  • Non-Essential Cookies: For analytics (e.g., tracking listing performance) and personalized recommendations. You can manage preferences via cookie settings on our website.​
  • Consent: We obtain explicit consent before placing non-essential cookies. You can withdraw consent anytime through browser settings.​

7. Policy Updates​

We may update this policy to reflect regulatory changes or business needs. Significant updates will be notified via email or website announcements. Your continued use of our services after updates constitutes acceptance.​

Contact Us: For privacy inquiries, email privacy@retroprojector.com